Uploaded and update ober.com content: input press releases, media coverage items, events, newsletter articles, and client alerts. Perform text edits, upload images, perform special tasks requiring HTML and CSS editing.
Maintained “What’s New” and “Just Published” sections, proofread and link-check
Updated and maintained the firm’s marketing client relationship management (CRM) database
Researched information about contacts using various web and print resources such as: LinkedIn, Google, Facebook, and any other resources to locate or use to keep information up-to-date
Imported and exported reports from CRM for newsletters, activities, or clean up purposes. Oversaw and reviewed data loaded into database for complete and factual information and format
Performed database cleanup daily to clean out duplicates and debris such as personal contacts of attorneys, or other bits of information that may filter into the database
Assisted in planning strategic ways to make the database’s user experience more reliable and user-friendly and make adjustments when needed
Planned, organized, and facilitated conferences, meetings, presentations, and training of marketing materials
Worked closely with the Creative and New Media person with regard to projects and other needs related to marketing
Answered phones professionally and direct callers to appropriate parties. Updated work files such as phone lists and attendance sheets.
Oversaw and reviewed data loaded into database for complete and factual information and format. Provided support to the attorneys, secretaries and the office administrator as needed.
Maintained manuals for the reception area if necessary.
Maintained up-to-date work files such as phone lists and attendance sheets.
Trained staff on requirements of the reception desk
Analyzed and updated data to ensure precision and accuracy
Maintained company websites and micro-sites
Unofficially provided technical support to employees due to lack of IT professional in DC office
